Job Type: Full Time
Job Location: Rawalpindi
Job Description:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Skills Required:
- Excellent English written & oral communication skills
- Must be able to work in a fast-paced environmental
- Understanding of Organizational Skills
- Time Management Skills
- Must be able to work in a team
WhatsApp- 03331111519
Email- taimoor@yourcloudcampus.com